Infrastructure Automation for Essensys | Digital Workspace

Infrastructure Automation for Essensys (Digital Workspace)

The Review

Hybytes’ Essensys integration has transformed our digital workspace, boosting efficiency and reliability. Highly recommend their services!

Emma Wilson

The Project

Infrastructure Automation for Essensys (Digital Workspace)

The Challenge

As Essensys’ customer base grew and the demand for digital solutions in the flexible workspace industry increased, several challenges emerged:

  • Scalability Issues: The system struggled to handle high-traffic periods, resulting in poor responsiveness and performance bottlenecks.

  • Operational Inefficiencies: Manual infrastructure management processes slowed down development cycles, increased error rates, and created inconsistencies across environments.

  • Real-Time Content Handling: Essensys’ existing infrastructure was not optimized to efficiently handle concurrent content updates or manage live user interactions.

Global Delivery Optimization: Without a robust content delivery network (CDN), Essensys faced challenges in delivering content to users in a timely and efficient manner across regions.

The Solution

Hybytes proposed a cloud-native solution to migrate Essensys to AWS, designed to improve scalability, automation, and performance:

  • Reverse Engineering: We initiated a detailed analysis of the existing infrastructure to identify and understand the root causes of the issues. By reverse-engineering the setup, we traced back through the system to uncover underlying problems and inefficiencies.
  • Enhanced Monitoring: Effective problem-solving starts with precise monitoring. We deployed advanced monitoring tools to capture and analyze system logs and errors. This provided real-time insights into the performance and health of the infrastructure, enabling us to pinpoint issues accurately.
  • Comprehensive Automation: Given the manual nature of the client’s previous setup, we undertook a complete overhaul by automating the entire infrastructure. Utilizing AWS CloudFormation, we defined and provisioned infrastructure as code, which integrated seamlessly with the AWS pipeline to ensure consistency and efficiency.
  • Robust Security, Load Balancing, and Auto-Scaling: We integrated essential components such as security, load balancing, and auto-scaling into the automated infrastructure. This approach ensured that the system was secure, well-balanced, and capable of dynamically adjusting to varying loads, thus enhancing overall performance and reliability.
  • CI/CD Integration: To streamline updates and deployments, we implemented a Continuous Integration and Continuous Deployment (CI/CD) pipeline. This automation reduced downtime, prevented performance bottlenecks, and facilitated rapid and reliable updates to the application.
  • Adherence to Best Practices: Throughout the project, our engineers adhered to AWS best practices, ensuring that the solution was not only effective but also aligned with industry standards for performance, security, and scalability.

High-Level Details:

  • Summarize how the AWS Partner helped the AWS Customer solve their challenges by migrating and modernizing their infrastructure on AWS. This could include:

    • Transitioning to AWS Cloud for scalability, performance, and operational efficiency.

    • Leveraging AWS services like Amazon ECS, RDS, S3, CloudFront, etc., to optimize content delivery and improve system performance.

  • Technical Details:

    • Provide a more technical breakdown of how AWS services were used as part of the partner’s solution:

      • Compute: Use of Amazon ECS for containerized workloads and auto-scaling.

      • Storage: Use of Amazon S3 for scalable content storage and RDS PostgreSQL for database management.

      • Performance Optimization: Use of CloudFront for global content delivery and CloudWatch for monitoring and alerting.

      • Automation: Implementation of CI/CD pipelines with AWS Pipeline and AWS CloudFormation for infrastructure automation.

Security: Use of AWS IAM, KMS, and Security Hub to improve security and compliance.

The Transformation

The migration to AWS resulted in several significant improvements for Essensys:

  • Performance Improvements: Load times were significantly reduced, with enhanced responsiveness, improving overall user experience across regions.

  • Enhanced Scalability: The ability to automatically scale resources during peak demand ensured system resilience, maintaining performance without disruptions.

  • Operational Efficiency: Automation reduced manual infrastructure management efforts, leading to faster deployment cycles, reduced risk of errors, and improved operational agility.

  • Cost Optimization: With AWS’s pay-as-you-go model, Essensys optimized resource usage, reducing overall operational costs while maintaining a high level of performance.

Security & Compliance: Enhanced security measures, including IAM roles, KMS encryption, and AWS Security Hub, ensured that Essensys met regulatory requirements and strengthened data protection.

The Impact

Business and Technical Outcomes:

  • Clearly state the tangible outcomes of the migration:

    • Performance improvements: Faster load times, reduced latency, better scalability.

    • Operational gains: Reduced operational overhead, automation, faster deployment cycles.

    • Cost optimization: Reduced infrastructure costs through AWS’s pay-as-you-go model.
  • Quantitative results:

    • Essensys experienced a 42% reduction in traffic congestion or a 25% increase in operational efficiency after migration.

Metrics such as improved system uptime, faster response times, cost savings, and scalable infrastructure are included as part of the measurable success of the solution.

Result & Feedback

The automation of Essensys’s infrastructure resulted in a substantial reduction in manual management efforts and operational overhead. The AWS-based solution delivered enhanced security, efficient load balancing, and dynamic auto-scaling, all contributing to improved system stability and performance. The CI/CD pipeline ensured seamless and timely updates without disrupting service. Continuous monitoring provided the client’s team with valuable insights, allowing them to proactively manage and maintain the infrastructure. Overall, the project led to a more reliable, scalable, and efficient operational environment, greatly improving the client’s ability to manage their digital workspace.

Ratings

5/5

  • Quality 5.0
    Service & Deliverables

  • Schedule 5.0
    On-time/deadlines

  • Cost 5.0
    Value / within estimates

  • Willing to Refer 5.0
    NPS

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essensys is a leading global software and technology company designed to deliver digitally enabled spaces, buildings and portfolios.

Industry: Software Development
Location: London